start 25 map update issue

paul1964100_un10
paul1964100_un10 Registered Users Posts: 3
Apprentice Traveler
edited December 2021 in Devices using MyDrive Connect
just updated start 25 to latest map but now keep getting message saying map is 500+ months old

Comments

  • paul1964100_un10
    paul1964100_un10 Registered Users Posts: 3
    Apprentice Traveler
    I read about deleting it from within the icon then it should re download but it hasn't?
  • dhn
    dhn Posts: 33,388
     Superuser
    Try a drum reset on the unit by holding the power button about 20 seconds till you hear the drum sounds.


    See whether you still get the message.
  • paul1964100_un10
    paul1964100_un10 Registered Users Posts: 3
    Apprentice Traveler
    Yeah I’ve tried that and it made no difference.
    how can I get map again to download incase it’s downloaded badly
  • dhn
    dhn Posts: 33,388
     Superuser
    Call support:
    :flag_gb: United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
  • Tony R
    Tony R Registered Users Posts: 5
    Master Explorer
    ive had the same issues, is there a fix for this other than dealing with call centres?