Returning an item via UPS — TomTom Community

Returning an item via UPS

trevortrevor Posts: 4 [Apprentice Traveler]
edited January 31 in Travel lounge
I am very confused . I am returning an item back to Tom Tom by UPS courier service. I have been given a number by them. What do l do next obviously l have no address so how does the parcel get returned with out an address not by the return number alone. Please help.

Comments

  • NiallNiall Posts: 10,563 Superuser
    @trevor

    You need to print the returns label that should have been attached to the email from TomTom, you use the number to track your package after you have found your local UPS office.
    If you have not got this label as an attachment contact Customer Services to get one

    :flag_gb: United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
  • trevortrevor Posts: 4 [Apprentice Traveler]
    Thank you for your advice. I have now managed to get the return Label. Tom Tom failed to send the Label via Email. Problem now solved.?
  • NiallNiall Posts: 10,563 Superuser
    @trevor

    Glad that was helpful
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