Problems with my voice instruction GO 6200 WiFi

arrows65
arrows65 Registered Users Posts: 1
New Traveler
edited December 2021 in Devices using Wi-Fi®
The last two times I’ve used my G6200 the voice instruction & notification has stopped part way through the journey. After updating when the first failure happened, which seemed to fix the problem the same thing reoccurred during my next journey. The screen has worked fine throughout it’s just the voice & notification that fail. Any advice please?

Comments

  • YamFazMan
    YamFazMan Posts: 20,980
     Superuser
    Hi
    @arrows65

    Have you tried a Drum roll restart on the device ????

    https://uk.support.tomtom.com/app/answers/detail/a_id/6965//session/L2F2LzEvdGltZS8xNDI2NjM0NDUyL3NpZC9EQTdTVHpobQ

    Charge the device for at least 2Hrs "OR" have the device plugged into a power supply
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles......

    If possible, for the for the first Satellite fix, go outside with a clear view of the Sky

    ATB YFM