Delete device from the account — TomTom Community

GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)

Delete device from the account

jcgarnetjcgarnet Posts: 4 [Neophyte Traveler]
edited January 2019 in GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
To delete an old device from an account, the procedure suggests clicking the trash logo which should be located underneath your listed devices. No such logo appears underneath my device list. Is there possibly another method other than spending time and money telephoning TT?

Comments

  • dhndhn Posts: 33,355
    Superusers
    Using MyDriveConnect? It's here (or should be):

    7c476fbe-7d21-41e9-8e6f-edbd4e6dcb1b.jpg
  • jcgarnetjcgarnet Posts: 4 [Neophyte Traveler]
    I thought I had made it clear the logo was missing, but thanks for your quick reply.
  • dhndhn Posts: 33,355
    Superusers
    Perhaps completely uninstall MyDriveConnect and reinstall it????
  • jcgarnetjcgarnet Posts: 4 [Neophyte Traveler]
    Cheers dhn, I'll certainly give that a go.
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