Why is the support team not respondig promptly to my questions? — TomTom Community

Why is the support team not respondig promptly to my questions?

SanderRider550SanderRider550 Posts: 6 [Master Traveler]
edited November 2018 in RIDER
Why does it take more than 48 hours to get a response from a question?

Comments

  • miketorcymiketorcy Posts: 3,489
    Superusers
    Perhaps because you are not alone on earth? :grinning:
  • SanderRider550SanderRider550 Posts: 6 [Master Traveler]
    That is ridiculous.
    Who else is out there?
    You AI are not fooling me.
  • VikramKVikramK Posts: 11,401 Moderator
    Hi Sander

    I have sent a heads up to the customer service so someone will be getting in touch with you.

    Regards
    Vikram :)
  • SanderRider550SanderRider550 Posts: 6 [Master Traveler]
    Thanks VikramK,

    I've ordered a new mount for my motorcycle, because I don't trust the problem will be solved before the time I need to use my TomTom Rider 550.
    Another 64 Euro :-(
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