tomtom start 20 not receving satellites

g7hmf
g7hmf Registered Users Posts: 2
Apprentice Seeker
edited December 2021 in Devices using MyDrive Connect
tomtom start 20 not receving satellits

Comments

  • dhn
    dhn Posts: 33,385
     Superuser
    Is the battery fully charged?
  • g7hmf
    g7hmf Registered Users Posts: 2
    Apprentice Seeker
    hi yes it is
  • Niall
    Niall Posts: 11,130
    Superuser
    @g7hmf

    Then do a soft reset, you will loose nothing, it is like rebooting your computer and reloads all the new files from an update.

    A soft reset :- with your device charged for at least 2Hrs "OR" have the device plugged into a power supply; press and hold your on/off button until you hear a drum-roll sound (or the TomTom hands symbol appears) then release the on/off button. Make sure you are outside and have a clear view of the sky (satellites)