For some reason, the bug that seemingly has persisted through various topics over the last four YEARS is still around with TomTom, and due to my zipcode, which is a legitimate zipcode, been the same for 20 years, is not valid through the software and will not allow me to update. I tried using the website, but I consistently get an unknown error involving my address, which I assume is the same problem. Reading other people's discussions and questions here, they called customer service to actually do something, which I'm trying, but I answered the stupid automated prompts, and have been listening to the same elevator music for 30 minutes waiting for someone to do their job.