update says zip code in NJ USA->08234 does not exist, 404 error

ghost13
Registered Users Posts: 2 
Apprentice Traveler

Apprentice Traveler
because of the above i can not complete purchase of map updates, nor update my account address, how is this possible
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correction!!! it is a 409 error0
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Support to assist:
:flag_us: United States
877-757-7137
Monday - Friday: 9:00 a.m. to 7:00 p.m. EST
But you can try a different zip code and see if it gets accepted since maps are downloaded, not mailed to an address.0 -
08234 shows up and is routable on both TomTom's MyDrive as well on on the GPS -- so at least they know it exists. If you can't order online it probably thinks the city you are giving doesn't match that ZIP code. Is there a neighboring city with the same ZIP code? Or perhaps you are just outside a boundary so while it may be the proper USPS address it's technically in another town? TomTom's ordering system is weird about such stuff.0