Broken watch In Montreal Canada

Harry Jean-Charles
Harry Jean-Charles Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
I bought a Tomtom runner 2 Music.
My screen is broken and look on the net and can't find a place where they sell screens or just fix my watch.

I'm located in Montreal, Canada

So do you guys or tomtom have any solution to my problem ?


  • tfarabaugh
    tfarabaugh Posts: 16,948
    TomTom does not offer a repair service, they will replace the device, for free if it is under warranty (assuming the damage is not broken glass or other user caused non-warrantied damage) or for a fee otherwise. You need to call Support to get the process started and find out what your options are. To get the number for Customer Support, select Contact Us at the bottom of this page, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.