Complaint regarding paying for a product that was not received — TomTom Community

Complaint regarding paying for a product that was not received

Why is it so difficult to make contact with the company to complain about NOT receiving a product when payment for same has already been taken?


  • YamFazManYamFazMan Posts: 14,968 Superusers

    Phone Tomtom Support

    :flag_gb: United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.

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  • lampardlampard Posts: 4,093 TomTom Moderator

    Welcome to the Community!

    I can see that your recent purchase of USA -Map Update Service has been assigned to your account. Please connect your device and download the map using the TomTom HOME application, see here: How do I download a map using TomTom HOME?

    Cheers, lampard
    Help others find useful content by clicking the like button and selecting the best answer to your question! You can check out our Knowledge Base and find the best comments on the Community here.
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