my watch's vibration never stop and not working anymore.

seki3523
seki3523 Registered Users Posts: 2
New Traveler
edited January 24 in TomTom Sports
whenever I try to charge my tomtom watch, its vibration start and never stops until battery is gone. of course, watch is not working. I tried factory reset twice and same thing happened. I am using it for only 3 months.Anybody knows how to solve that problem. thanks,

Comments

  • tfarabaugh
    tfarabaugh Posts: 16,949
     Superuser
    At this point I would suggest calling Customer Support to see what they can do. They are able to more deeply investigate and diagnose problems than we can here on the user forum. To get the number for Customer Support, select Contact Us at the bottom of this page, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • Zendesk
    Zendesk Registered Users Posts: 1
    New Seeker
    Hello,
    I have the same problem. What is the solution ?