Every time I have to update my Start25 I have issues with it not connecting. I've done everything they've asked me when I still had telephone support, but nothing is working, please help. I've restored the Start25 to factory settings. I've deleted the drivers and reinstalled after restarting laptom. I've updated MyDrive. Still does not connect. When I unplug the device, it briefly shows that it's connected, but when I plug it back in it says "Device Not Responding". I've tried different USB ports, but to no avail.