Device not recognised- Issues linking device| Uconnect 5" — TomTom Community

Device not recognised- Issues linking device| Uconnect 5"

RichardJohnsonRichardJohnson Posts: 1 [New Traveler]
edited November 2018 in Built in car navigation
Hi, I am unable to link a devise to my Tom Tom account and when I try and plug my external hard drive in to update my maps TomTomHome won't recognise it. I have tried different USB sticks, ports etc and seem to be going round in circles. Please can someone help.

Thanks

Comments

  • TinTenterTinTenter Posts: 2 [Apprentice Traveler]
    I spoke to Fiat customer services who then transferred me to TomTom customer services. The guy at TomTom walked me through the steps whilst on the phone & it worked ok. Make sure you have a memory stick that is empty and ensure that you format the memory stick in your vehicle before trying to download
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