MyDriveConnectWithAngle desktop icon

JAKUK
JAKUK Registered Users Posts: 3
Apprentice Traveler
edited January 2019 in MyDrive Connect
What is the purpose of the new desktop icon 'MyDriveConnectWithAngle' that was installed with the latest software update please?

Comments

  • simplysu
    simplysu Registered Users Posts: 13
    Master Traveler
    .. and please tell us how we can permanently delete it! I don't like icons barging onto my desktop without permission, and then cheekily replacing themselves when I remove them!
  • JAKUK
    JAKUK Registered Users Posts: 3
    Apprentice Traveler
    Given users are unlikely to know, I've put the question in to the TomTom support people. Wonder if they know what they're doing!?
  • lampard
    lampard Administrators Posts: 6,065
    Moderator
    Hi All,

    There was a Hotfix release (v4.2.0.3437) for MyDrive Connect yesterday, which fixes the shortcut called MyDrive Connect WithAngle as it won't be shown anymore.

    Please update the MyDrive Connect and let us know if it's still the same.

    Cheers, lampard
  • Funkmeizter
    Funkmeizter Registered Users Posts: 5
    Master Explorer
    Tried to open MyDrive Connect, which then required an update.
    However, this failed due to unable to write a file MDCLauncher.exe.

    Uninstalled the installation, and downloaded InstallMyDriveConnect.exe, but the version available for download is only 4.1.7.3376.

    Where can I download 4.2.0.3437 for installation?!
  • JAKUK
    JAKUK Registered Users Posts: 3
    Apprentice Traveler
    Seems to have worked for me, thanks.
  • Doopy70
    Doopy70 Registered Users Posts: 5
    Master Explorer
    I just bought my first Tomtom so I'm a newbie(Dutch)...and not good at this kind of 'modern' stuff. Not technical at all..
    I had to install Mydrive-connect, when doing so Bullguard trapped this file as being malware : mdclauncher.exe ..so I didn't install that. Now I understand that maybe I had to install that file....or..just not? Where is it for? Do I've to uninstall Mydrive-connect and install again...with mdclauncher.exe also?
  • dhn
    dhn Posts: 33,389
     Superuser
    Yes, a reinstall of MyDriveConnect will be necessary.
  • Doopy70
    Doopy70 Registered Users Posts: 5
    Master Explorer
    Thank you @ dhn. So reinstall MyDriveConnect...INCLUDING mdclauncer.exe?
    So mdclauncer.exe isn't malware?
  • dhn
    dhn Posts: 33,389
     Superuser
    Nothing is guaranteed of course but all I can say is that worldwide there have been thousands of downloads of various versions of MyDriveConnect with no malware infestations.

    Just make sure you go to tomtom.com/getstarted to get the appropriate executable.
  • Doopy70
    Doopy70 Registered Users Posts: 5
    Master Explorer
    I used this link:
    https://www.tomtom.com/nl_nl/mydrive-connect/
    There the 'mdclauncher.exe' file was caught by bullguard and put into quarantine.

    It seems to me that's the official Tomtom website in Dutch.
  • Niall
    Niall Posts: 11,143
    Superuser
    @Doopy70

    Which version of Bullguard have you got? See these release notes https://www.bullguard.com/about/release-notes or these in Dutch https://www.bullguard.com/nl/about/release-notes?lang=nl-nl

    Note to @lampard @Lorna @VikramK notice the layout of these release notes (NOT like TomTom's !!) at least some details of what has been released :)
  • Doopy70
    Doopy70 Registered Users Posts: 5
    Master Explorer
    @Niall

    Bullguard version 18.1.352

    Do you think(or know) MDCLauncher.exe file is malware or just a part of installation files?
    While installing,Bullguard caught it as malware..and asked me if I wanted to leave it in quarantine or ignore the warning and install it. I made the choice to leave it in quarantine.

    btw, this file was also mentioned by @Funkmeizter

    When I know it's save..and neccesary to install, I'll do a complete reinstall incl. that file.
  • Niall
    Niall Posts: 11,143
    Superuser
    @Doopy70

    Think you will find that Bullguard's flagging of MDClauncher.exe is a false positive :( So the next time you install the package "ignore the warning and install it"
  • Niall
    Niall Posts: 11,143
    Superuser
    @Doopy70

    Think you will find that Bullguard's flagging of MDClauncher is a false positive :( So the next time you install the package "ignore the warning and install it"
  • LAURE123
    LAURE123 Posts: 1,632
    Superuser
    Hi @Doopy70

    MDCLauncher.exe is a file from the MDC installation. You may have problems launching the TomTom software if you delete it.
    For me, it's a false positive. This is certainly the wording of the file, the word "Launcher" that makes Bullguard react.

    Check out this link that lists the opinions of 67 security solutions.
    https://www.virustotal.com/#/file/1e6dcb0e08d07fcd8ce6fc38b32cbb489a99415c9a08695917e33a7416607057/detection

    I use Kaspersky Internet Security and this file is considered safe on my PCs.
    https://whitelisting.kaspersky.com/advisor?lang=fr#search/2f93329be16dadf4189282f7bd603005

    If you have any doubts, which I can understand, you can contact Bullguard support for confirmation.

    Regards.
  • LAURE123
    LAURE123 Posts: 1,632
    Superuser
    Hi @Doopy70

    MDCLauncher.exe is a file from the MDC installation. You may have problems launching the TomTom software if you delete it.
    For me, it's a false positive. This is certainly the wording of the file, the word "Launcher" that makes Bullguard react.

    Check out this link that lists the opinions of 67 security solutions.
    https://www.virustotal.com/#/file/1e6dcb0e08d07fcd8ce6fc38b32cbb489a99415c9a08695917e33a7416607057/detection

    I use Kaspersky Internet Security and this file is considered safe on my PCs.
    https://whitelisting.kaspersky.com/advisor?lang=fr#search/2f93329be16dadf4189282f7bd603005

    If you have any doubts, which I can understand, you can contact Bullguard support for confirmation.

    Regards.
  • LAURE123
    LAURE123 Posts: 1,632
    Superuser
    Hi @Doopy70

    MDCLauncher.exe is a file from the MDC installation. You may have problems launching the TomTom software if you delete it.
    For me, it's a false positive. This is certainly the wording of the file, the word "Launcher" that makes Bullguard react.

    Check out this link that lists the opinions of 67 security solutions.


    I use Kaspersky Internet Security and this file is considered safe on my PCs.
    https://whitelisting.kaspersky.com/advisor?lang=fr#search/2f93329be16dadf4189282f7bd603005

    If you have any doubts, which I can understand, you can contact Bullguard support for confirmation.

    Regards.
  • LAURE123
    LAURE123 Posts: 1,632
    Superuser
    Hi @Doopy70

    MDCLauncher.exe is a file from the MDC installation. You may have problems launching the TomTom software if you delete it.
    For me, it's a false positive. This is certainly the wording of the file, the word "Launcher" that makes Bullguard react.

    Check out this link that lists the opinions of 67 security solutions.
    Here:

    I use Kaspersky Internet Security and this file is considered safe on my PCs.
    Here:

    If you have any doubts, which I can understand, you can contact Bullguard support for confirmation.

    Regards.
  • Doopy70
    Doopy70 Registered Users Posts: 5
    Master Explorer
    Hi @LAURE123

    Thank you. What if I delete the Tomtom software..and after that, temporarily disable Bullguard just only to reinstall MyDriveConnect?
    Or would that be a stupid idea given the risk of getting viruses and malware in?

    Regards, Doopy70
  • LAURE123
    LAURE123 Posts: 1,632
    Superuser
    Hi @Doopy70

    I am a user like you, no more. In my opinion with Bullguard temporarily disabled, you will quietly do your installation. If you do this quickly without any other operations initiated at the same time the risk of infection is very low.
    But as soon as you re-enable it or after a standard check of your computer, it will react again to the MDCLauncher.exe file and quarantine it. You will come back to the starting point.

    By principle and habit I am against the deactivation of security protections. It would be simpler, more efficient and safer to make an exception in Bullguard for this MDCLauncher.exe file so that it is not blocked and out of analysis.
    During the MDC installation, when the alert message appears, choose an option allowing this file and if it is in quarantine go to this section and restore it by setting it as safe.

    Due to the reactivity of Bullguard it would be wise to also make an total exception for the TomTom MDC software executable. I have to do this with my security suite Kaspersky otherwise my map updates are systematically blocked.
    This file here in Windows:
    C:\Program Files (x86)\MyDrive Connect\TomTom MyDrive Connect.exe

    I don't know your software, you can contact the support Bullguard to help you in these manipulations.

    Regards.
  • michelv_
    michelv_ Registered Users Posts: 5
    Apprentice Traveler
    simplysu wrote:
    .. and please tell us how we can permanently delete it! I don't like icons barging onto my desktop without permission, and then cheekily replacing themselves when I remove them!
    Decent software will ask you during installation if you want a desktop icon. Same with this automatic start at boot. Why do that? Like we connect a TomTom every day???
  • LAURE123
    LAURE123 Posts: 1,632
    Superuser
    Hi @michelv_

    You pick up a message 5 months old, the second V2 icon evoked no longer exists.

    For the icon on the desktop, if it annoys you just delete it.

    For the icon in the taskbar, uncheck it in MDC Settings. You can do this also when installing or updating the program. A pop-up window offers you this choice.

    7c193d4b-f0f3-4876-ad54-be42113b7d0e.png
    Regards.
  • michelv_
    michelv_ Registered Users Posts: 5
    Apprentice Traveler
    @LAURE123 Well, you just explained what I would like to prevent. Why is it that this installation does things I need to correct afterwards? If it would just ask during install, I always have the option later to enable it.

    It is a matter of giving users a choice at the correct moment, not having them correct it afterwards (or in my way with increased security having to use extra steps to get rid of the higher level installed icon on a desktop) and/or finding out that their system yet again got some extra service chewing ...
  • LAURE123
    LAURE123 Posts: 1,632
    Superuser
    Hi @michelv_

    You have not read my answer carefully enough.
    LAURE123 wrote:
    For the icon in the taskbar, uncheck it in MDC Settings. You can do this also when installing or updating the program. A pop-up window offers you this choice.

    The first security of a PC is its user, and the attention he has when voluntarily installing a software.

    So, I repeat, when you install MyDrive Connect or when you update it, a pop-up window asks you if you want to start MDC with the PC, uncheck or check your choice. Window pop-up that you must validate with a left click.

    c8ad0332-ac1f-4a86-8f51-98b43c421405.png
    Thus the choice is given at the right time, when installing or updating MDC. Take the time to watch and read your screen is better.
    Fortunately MDC offers the possibility to modify its settings after.

    If you still don't believe me redo the installation of the software to see by yourself.

    Regards.

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