Jeremy Clarksons voice download for the GO LIVE 820- TopGear Edition — TomTom Community

Jeremy Clarksons voice download for the GO LIVE 820- TopGear Edition

i have recently updated my tomtom topgear go live 820 satnav and have lost Jeremy Clarksons voice. please can you add his voice to my account so i can have it back. i brought this satnav because it was unique to topgear and without his voice this satnav is no-longer a "special" satnav. thank you

Comments

  • NiallNiall Posts: 10,599 Superuser
    @antrich18

    As this is a user forum, get in touch with Customer Services to arrange replacement, first try a to do a soft reset, you will loose nothing, it is like rebooting your computer and reloads all the new files from an update.

    A soft reset :- with your device charged for at least 2Hrs "OR" have the device plugged into a power supply; press and hold your on/off button until you hear a drum-roll sound (or the TomTom hands symbol appears) then release the on/off button. Make sure you are outside and have a clear view of the sky (satellites)


    :flag_gb: United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
  • YamFazManYamFazMan Posts: 15,400 Superusers
    Hi
    @antrich18
    Many years ago the BBC stopped Tomtom from selling the Top Gear Edition, they were allowed to sell the remaining stocks, but with conditions
    See here.... https://www.theguardian.com/media/2011/oct/13/top-gear-jeremy-clarkson-satnav

    I dont think you will find the voice is available from Tomtom

    ATB YFM
  • BAZZA top gearBAZZA top gear Posts: 3 [Neophyte Traveler]
    Just did an update on my top gear edition (in May 2018) and lost Jeremy's voice. I called the help desk number 020 79490134, and spoke to a very helpful lady who put an update on my account with Clarksons voice, which I uploaded to my device................and all sorted.

    So Jeremy Clarksons voice is definitely still available!

    Cheers
  • BAZZA top gearBAZZA top gear Posts: 3 [Neophyte Traveler]
    YamFazMan wrote:
    Hi
    @antrich18
    Many years ago the BBC stopped Tomtom from selling the Top Gear Edition, they were allowed to sell the remaining stocks, but with conditions
    See here.... https://www.theguardian.com/media/2011/oct/13/top-gear-jeremy-clarkson-satnav

    I dont think you will find the voice is available from Tomtom

    ATB YFM
    Not correct, Jeremy Clarksons voice is still available from Tom Tom (May 2018)
  • YamFazManYamFazMan Posts: 15,400 Superusers
    Hi

    I can't see Clarkson ???... But it would be good, many users have requested the Clarkson Voice
    See....
    https://www.tomtom.com/en_gb/sat-nav/maps-services/shop/navigation-voices/

    ATB YFM
  • BAZZA top gearBAZZA top gear Posts: 3 [Neophyte Traveler]
    YamFazMan wrote:
    Hi

    I can't see Clarkson ???... But it would be good, many users have requested the Clarkson Voice
    See....
    https://www.tomtom.com/en_gb/sat-nav/maps-services/shop/navigation-voices/

    ATB YFM

    I had to tell them I had an original Top Gear edition, so Clarksons voice may only be available if you had from the start?
  • NiallNiall Posts: 10,599 Superuser
    @BAZZA top gear

    Suspect "Jeremy Clarkson" is only available to "Top Gear" editions :(
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