sadhvi Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
Hello, my tomtom has a problem with the button for the left direction. It is locked in such a way that, all the time the equipment is turned on, it shows that the button is pressed all the time and does not stop. Is there anything I can do to fix it?

Thanks by advance!


  • tfarabaugh
    tfarabaugh Posts: 16,948
    You can try to get a pin under it an see if you can pry it loose but it is likely broken. Call Support and see what they can do for you (it will depend on your warranty coverage). To get the number for Customer Support, select Contact Us at the bottom of this page, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • dhn
    dhn Posts: 33,385
    Cust Service:

    :flag_br: Brasil
    A partir de telefone fixo (grátis) 0800-892-1259
    A partir de celular (aplica-se as taxas de sua operadora) 1147002436

    De Segunda a Sexta: das 6.00 às 12.30. BRT

    Para que consiga entrar em contato conosco, aconselhamos que utilize preferencialmente um telefone fixo.