Pathetic response levels
Once again 8 months have passed and ONCE again my strap has broken. Despite my BEST efforts to treat the strap with utmost care, it has snapped once again. Back in September 2017 I phoned the 0800 number and got an instant response and replacement. When my wife's strap broke (also after only 6months) I got the same speedy resolution. NOT SO THIS TIME AROUND. Its now a web based request (NO LONGER BY TELEPHONE) and the TomTOM response has been ABYSMAL. Nothing since I posted the request on 2 May 2018. I will certainly never support TomTom products again!!!