TomTom GO 510 won't get recongnized by desktop ?
I have got TomTom GO 510 , it is origin USB cable got damaged instead I am using genuine smasung galaxy micro USB cable.
Battery of it doesn't hold any charge but when I use Samsung galaxy cable GPS turns on means cable is able to charge the GPS but when I try to update software version
Dashboard above showing TOMTOM in not connected while it is connected
Changed USB ports on the desktop , changed micro USB cable , reset device but no avail
Could the issue be because i am not using origin tomtom usb cable ?
Any other troubeshoot should I conduct ?