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Hello,
I`ve been trying to renew my tomtom trucker 5000 with live traffic update but says that the device is incompatible. PLS help as I need it soon. Thank you
hello, yes I am on the right page. That’s whys is so weird and I started a topic here. The speed camera is working but the traffic not compatible. Thank you
Hello
It seems the problem is wider i thought it was only me but no.
I cant buy a new traffic servive for my tomtom. what to do about it?
i feel i m drivimg blind whithout it.
please can someone hep me?
Comments
Welcome to the community
Please see the topic here
Regards
Vikram
thank you for reply but still not working : Incompatible
Superusers
Call support for help then:
:flag_gb: United Kingdom
02079 490 134
Monday - Friday: 9:00 a.m. to 5:30 p.m.
Are you sure that you are on the right page: https://www.tomtom.com/en_gb/sat-nav/maps-services/shop/real-time-traffic/europe-truck/
Because when I try the service shows a compatible:
It seems to work in some random cases.
I have created a ticket for this and I will keep you posted here.
In the meanwhile, I have extended the services on your account for 2 weeks.
Sorry
Regards
Vikram
It seems the problem is wider i thought it was only me but no.
I cant buy a new traffic servive for my tomtom. what to do about it?
i feel i m drivimg blind whithout it.
please can someone hep me?
Superusers
:flag_gb: United Kingdom
02079 490 134
Monday - Friday: 9:00 a.m. to 5:30 p.m.
As an exception, I have extended the services on your account for two weeks. Hopefully, the issue with the webshop will be resolved by then..
Regards
Vikram