Connecting to My Drive — TomTom Community

Connecting to My Drive

Duke 3Duke 3 Posts: 2 [Apprentice Traveler]
edited October 2018 in MyDrive Connect
Hi, I am trying to add my Rider410 to 'My Drive Connect' but the screen says my device is being added but it doesn't complete. I have left the PC running hours and hours and also overnight but still no luck.
What am I doing wrong?

Comments

  • VikramKVikramK Posts: 8,114 TomTom Moderator
    Hi Duke3

    Welcome to the community :)

    Could be a AV or Firewall blocking the connection? Please check this..

    I would also recommend that you do a soft reset, and then try connecting the device to the computer.

    Regards
    Vikram
  • Duke 3Duke 3 Posts: 2 [Apprentice Traveler]
    Hi, it's working now thanks. Not sure what I did but it's working.
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