I am unable to access my TomTom to get past the front screen-Tomtom VIa 130

I have had my TomTom for approx. 5 years, and the past week I am unable to get past the opening screen to get to the menu. I have tried downloading and updating but this is not possible and I am wondering if I need a new satnav?

Comments

  • VikramKVikramK Posts: 7,750 TomTom Moderator
    Hi Norwich46

    I would recommend you try a soft reset on the device and see if that helps.

    Soft reset: Press and hold the on/off button till you hear the drum sounds.

    Regards
    Vikram
    Have a question? Ask!
    Did a reply resolve your query, please mark it as answer!
    Try the search; the information you are looking for could already be available.
Sign In or Register to comment.

Who's Online71

harryhurtig
harryhurtig
Lost_Soul
Lost_Soul
Mike45
Mike45
s-i-g-g-i
s-i-g-g-i
Samus
Samus
Thomas1973
Thomas1973
+65 Guests