Update for VIA 1530

Ricj
Ricj Registered Users Posts: 3
Apprentice Traveler
edited December 2021 in Devices using MyDrive Connect
I purchased a new GPS device when I go to TomTom home it will not recognize my new device I don't not have a second email address is there any way to delete an old device and get your new device recognized?

Comments

  • Niall
    Niall Posts: 11,130
    Superuser
    @Ricj

    For your new device you need MyDriveConnect, get that from here https://us.support.tomtom.com/app/product_select/locale/en_US

    With that you can now have several devices using the same email address :)
  • Ricj
    Ricj Registered Users Posts: 3
    Apprentice Traveler
    Thank you for your reply I like using TomTom home more than connect is there a way to delete your device and TomTom home and get your new device recognized thank you much in advance
  • dhn
    dhn Posts: 33,385
     Superuser
    No. Your device MUST use MyDriveConnect.
  • Ricj
    Ricj Registered Users Posts: 3
    Apprentice Traveler
    Bummer thank you very much for your time

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