Update for VIA 1530 — TomTom Community

GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)

Update for VIA 1530

RicjRicj Posts: 3 [Apprentice Traveler]
edited October 2018 in GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
I purchased a new GPS device when I go to TomTom home it will not recognize my new device I don't not have a second email address is there any way to delete an old device and get your new device recognized?

Comments

  • NiallNiall Posts: 10,562 Superuser
    @Ricj

    For your new device you need MyDriveConnect, get that from here https://us.support.tomtom.com/app/product_select/locale/en_US

    With that you can now have several devices using the same email address :)
  • RicjRicj Posts: 3 [Apprentice Traveler]
    Thank you for your reply I like using TomTom home more than connect is there a way to delete your device and TomTom home and get your new device recognized thank you much in advance
  • dhndhn Posts: 33,167 Superusers
    No. Your device MUST use MyDriveConnect.
  • RicjRicj Posts: 3 [Apprentice Traveler]
    Bummer thank you very much for your time
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