loss of GPS signal when turning corners-GO LIVE 1000

my camper and caravan go 1000 seems to have developed a fault location of pointer on map 10 to 20mtrs out very often shown in field instead of on road.
Have updated every other day for gps but still persists.
Does anyone know if the device might need calibrating, if so where.

Comments

  • YamFazManYamFazMan Posts: 14,788 Superusers
    Hi
    @Multitasker
    Have you tried a Drum roll restart on the device ????

    https://uk.support.tomtom.com/app/answers/detail/a_id/6965//session/L2F2LzEvdGltZS8xNDI2NjM0NDUyL3NpZC9EQTdTVHpobQ

    Charge the device for at least 2Hrs "OR" have the device plugged into a power supply
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles......

    If possible, for the for the first Satellite fix, go outside with a clear view of the Sky

    ATB YFM
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  • MultitaskerMultitasker Posts: 2 [Apprentice Traveler]
    Hi thanks for that, but have already tried lots of times, I just believe tomtom are just making me by a new product.

    Multitasker
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