Error when i try to purchase a map??? — TomTom Community

Error when i try to purchase a map???

kerykery Posts: 3 [Apprentice Traveler]
edited January 2019 in Map purchasing

I am trying to purchase a map for my Tom Tom ( Renault Megane ), but every time a Proceed to Payment there comes that ERROR - The Internet server had an internal error....
What should I do? I reported the problem many times to Tom Tom "automatically"but the problem isn't resolved. Please contact me on [email protected]


Mod edit: Please don't post private or personal information on a public forum.Thanks!


  • VikramKVikramK Posts: 11,908 Moderator
    Hi kery

    Welcome to the community :)

    I would recommend you try clearing the cache and history in your browser and try again, perhaps you may also want to try a different browser.

    If still no success then try placing an order on the Ireland webshop.

  • kerykery Posts: 3 [Apprentice Traveler]

    Thank you for the reply. I was trying to buy the map from the Tom Tom Home app. Could the problem be that i am from Bulgaria and the app wouldn't work for my country....?

    Later i will try it from the browser :)

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