I have a Via 1515 with lifetime free maps. Until today I have had no problems updating. Today when I connect to my computer the Tom Tom software does not recognize that I have connected to the computer. All USB ports are fine and so it the connecting cord. I made sure the My Drive Connect software is also up to date and I restarted my computer. This is very frustrating as the GPS has been glitchy in the car and it appears that is one of the updates waiting.