The new MapShare v3.0 was LIVE two weeks ago, but some components were not functioning as expected after clearing the testing phase.
So we had to roll back to the older version.
Sorry for the delay but believe me that we are as eager as everyone here to get the new MapShare website up and running..
Regards
Vikram
Have a question? Ask! Did a reply resolve your query, please mark it as answer!
Try the search; the information you are looking for could already be available.
It is unthinkable that this Map Share will work so badly.
And the lack of consideration that TomTom has towards its most loyal customers is absurd!
How is it possible that there are "pending" reports for 5 months?
How can a point of interest not be updated after 1 year?
How is it possible that I do the same route every day, always using the tomtom, and that I have signaled that a turning point is not allowed because a road does not exist (there is a bridge!) ... and again, after a year ... the error has not been updated ??
How is it possible that I lose a lot of time on MapShare and wait 3-4 months before it is considered?
How is it possible that if I know that there is a roadblock, cause market, and this block is accepted after the day I had set as a block?
So ... these are just examples. I do not want to use Waze ... but so tomtom forces me to do it!
Why do you waste your time with updating the map share reporter?
Do you care about, what customers want?
The one press marking (while driving, just like the reporting speed camera button), reporting and live correction function of map errors on the Go live 1015 was brilliant.
Why don't you put this option to the current devices and the Go mobile app?
Especially for speed limits the MSR is nonsense, because at home you don't remember the exact position of the beginning and end of the limit.
The actual software doesn't even have a marking the current position button.
moreover, very serious thing in my opinion is the lack of attention to the most loyal users. Reporting users who spend a lot of time on MapShare should be considered. If a user reports many problems, and maybe some are verified, then maybe they should believe on the word and immediately update the maps.
It is not possible that I made 53 reports, and only 3 were "resolved". 33 instead have been "accepted", but still have not been included in the map ... even if some date back to November 2017 !!!
Lastly ... the road closures! If I mark a closure, you can not wait 2 months to insert it! The road will be reopened safely ... maybe it would be enough to check Google Maps to find out if it's true ... or Waze ....
I'm sorry, I want to use TomTom ... but we are not ... let us help you!
It is unthinkable that this Map Share will work so badly.
And the lack of consideration that TomTom has towards its most loyal customers is absurd!
How is it possible that there are "pending" reports for 5 months?
How can a point of interest not be updated after 1 year?
How is it possible that I do the same route every day, always using the tomtom, and that I have signaled that a turning point is not allowed because a road does not exist (there is a bridge!) ... and again, after a year ... the error has not been updated ??
How is it possible that I lose a lot of time on MapShare and wait 3-4 months before it is considered?
How is it possible that if I know that there is a roadblock, cause market, and this block is accepted after the day I had set as a block?
So ... these are just examples. I do not want to use Waze ... but so tomtom forces me to do it!
It is unthinkable that this Map Share will work so badly.
And the lack of consideration that TomTom has towards its most loyal customers is absurd!
How is it possible that there are "pending" reports for 5 months?
How can a point of interest not be updated after 1 year?
How is it possible that I do the same route every day, always using the tomtom, and that I have signaled that a turning point is not allowed because a road does not exist (there is a bridge!) ... and again, after a year ... the error has not been updated ??
How is it possible that I lose a lot of time on MapShare and wait 3-4 months before it is considered?
How is it possible that if I know that there is a roadblock, cause market, and this block is accepted after the day I had set as a block?
So ... these are just examples. I do not want to use Waze ... but so tomtom forces me to do it!i
I now use waze in the city .. because of the above and bank junction ... tomtom is err well $%^&
Some of the changes I have proposed are rejected while I am sure and certain that they are valid. Incomprehensible! At the limit, I want to go on the spot with a cartographer from Tomtom to show him that I'm right!
Some of the changes I have proposed are rejected while I am sure and certain that they are valid. Incomprehensible! At the limit, I want to go on the spot with a cartographer from Tomtom to show him that I'm right!
I get the impression that TomTom gives a lot of credibility to the inclusion of GPS-Tagged Photos (as evidence of the change/update)!
Sorry, but when you are driving along on a very busy road, how can you possibly stop to take "piccies"?
@miketorcy I guess your report is rejected because it isn't influencing motorised traffic at all; it is only related to cyclists. As far as I know MapShare is intended only to make reports affecting motorised traffic (cars, trucks, etc.). So reports that are only valid for cyclists will be rejected.
I frequently report (temporary) road closures for motorised traffic and normally they are accepted and implemented soon, as you can see in the list below.
come see, I have many requests accepted, but never considered in the maps.
Serious, very serious, the example of via Savio. A road that does not exist, because it is under the main road. So there is no crossing. But Tomtom, after 3 months, has not changed the map yet! It's an important information, it's an intersection that does not exist! and I can not stop to take pictures!
We will be releasing a new version of MapShare reporter which will start showing fresh maps with a new look and feel.
The map data will be aligned with our weekly release and will have a freshness of one week instead of 4 months. It means the map data gets updated on a weekly basis.
Comments
The new MapShare v3.0 was LIVE two weeks ago, but some components were not functioning as expected after clearing the testing phase.
So we had to roll back to the older version.
Sorry for the delay but believe me that we are as eager as everyone here to get the new MapShare website up and running..
Regards
Vikram
Did a reply resolve your query, please mark it as answer!
Try the search; the information you are looking for could already be available.
And the lack of consideration that TomTom has towards its most loyal customers is absurd!
How is it possible that there are "pending" reports for 5 months?
How can a point of interest not be updated after 1 year?
How is it possible that I do the same route every day, always using the tomtom, and that I have signaled that a turning point is not allowed because a road does not exist (there is a bridge!) ... and again, after a year ... the error has not been updated ??
How is it possible that I lose a lot of time on MapShare and wait 3-4 months before it is considered?
How is it possible that if I know that there is a roadblock, cause market, and this block is accepted after the day I had set as a block?
So ... these are just examples. I do not want to use Waze ... but so tomtom forces me to do it!
Do you care about, what customers want?
The one press marking (while driving, just like the reporting speed camera button), reporting and live correction function of map errors on the Go live 1015 was brilliant.
Why don't you put this option to the current devices and the Go mobile app?
Especially for speed limits the MSR is nonsense, because at home you don't remember the exact position of the beginning and end of the limit.
The actual software doesn't even have a marking the current position button.
What's the ETA of relaunching it?
It is not possible that I made 53 reports, and only 3 were "resolved". 33 instead have been "accepted", but still have not been included in the map ... even if some date back to November 2017 !!!
Lastly ... the road closures! If I mark a closure, you can not wait 2 months to insert it! The road will be reopened safely ... maybe it would be enough to check Google Maps to find out if it's true ... or Waze ....
I'm sorry, I want to use TomTom ... but we are not ... let us help you!
Regards,
John-Jay
Sorry, but when you are driving along on a very busy road, how can you possibly stop to take "piccies"?
Regards,
John-Jay
This one:
48,80633, 2,61751ID29f37306-25c9-4c00-b362-44ad3eaa4220
It is for a tunnel forbidden to bicycle. It was rejected!
Now, let see google street view:
https://www.google.fr/maps/@48.8078935,2.6195873,3a,15y,228.63h,92.71t/data=!3m6!1e1!3m4!1s0nydUNN2xfM4YmDcnBNnYA!2e0!7i13312!8i6656
Do you see the indicator "forbidden to bicycle" ?
And i have some others, too long to show them here!
I frequently report (temporary) road closures for motorised traffic and normally they are accepted and implemented soon, as you can see in the list below.
There is no matter of bicycle, it is just a road closed at some hours.
come see, I have many requests accepted, but never considered in the maps.
Serious, very serious, the example of via Savio. A road that does not exist, because it is under the main road. So there is no crossing. But Tomtom, after 3 months, has not changed the map yet! It's an important information, it's an intersection that does not exist! and I can not stop to take pictures!
Just tell us the truth : )
POI management on some devices is not a core service and is probably made by a different team anyway ; )