MyDriveConnet Error Message 503

riverdoctorriverdoctor Posts: 1 [New Traveler]
edited January 25 in MyDrive Connect
Same old error message "error 503 service not available" every time i try and use MyDrive Connect. I tried shutting down but this didn't help. How can this be solved or is the TomTom server down?

Comments

  • LaidbackLaidback Posts: 1 [Apprentice Traveler]
    I think their server is offline again. Worked last night, doesn't work on 3 of my computers right now
  • PeterPHPeterPH Posts: 1 [Apprentice Traveler]
    Called support and they advise that this is a known issue. Advice was to try again in 24-48 hours. Unbelievable!! Now I am faced with taking chance or buying a new device when I travel overseas. Very frustrating
  • NiallNiall Posts: 10,522 Superuser
    @claudio53

    Check with Customer Services on the status of the servers

    :flag_it: Italia
    0245281004
    lunedì-venerdì: ore 09:00-17:30 CET
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  • LAURE123LAURE123 Posts: 1,322 Superuser
    Hi All,
    I just made the updates on my GO5100. Everything is OK.
    A server problem that has been resolved?
    To check with the tests of other people.
    Regards.
  • lampardlampard Posts: 3,965 TomTom Moderator
    Hi All,

    There was a server outage for some time wherein the users were unable to log in to MyDrive Connect. I tried this and can confirm that the systems are back to normal.

    Let us know if it's still the same!

    Cheers, lampard
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