my VIA620 can not work properly

VIA620GPS
Registered Users Posts: 5 
Master Traveler

Master Traveler
when i use my VIA620 during drive, it likes someone touch the screen so i can not see the direction.
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Are you saying the screen dims and makes it dark or the screen switches from driving view to something else.0
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It switches from driving view to something else. Like somebody is touching the screen. It is unsafe when I drive.0
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Slide the sharp edge of a business card completely around the glass under the bezel to dislodge any 'gunge' that may have been there. Remove any screen protector.0
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I have tried. But it does not work. And there is no screen protector at all.0
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Also i have reseted the divice. But it still happens.0
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What do you mean send me a discount email? You should fix this problem. I will not send any more money on a divice which i can use properly. Also at beginning, I purchased this one because of life time update map but I receive email that claims you can not provide any update for my via620. That is nonsense!!!!0
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The Via 620 is not included in the end of life to my understanding. Check with support but do NOT respond with a model type when prompted and a live agent should answer:
:flag_nz: New Zealand
0800 450 973
Monday-Friday: 09:00-17:30 NZST0 -
Hi
Looks like the Start 60 / Via 620 (2012), 2GB + micro-SDHC, MyDrive Connect NAV3 Models... With serial Numbers starting with "WM" are EOL only having 2GB of memory
ATB YFM0