Tom Tom Start 20 M cannot be updated
Jack94
Registered Users Posts: 3 
Apprentice Traveler
Apprentice Traveler
Tom Tom Start 20 M cannot be updated , tried the solution out of FAQ , does not work , Windows 10 laptop does no longer see my Tom Tom Start 20 M , no other solution offred , no email address where I can ask for support , no telephone number .
Do not know what else to do .
Do not know what else to do .
0
Comments
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Anything here?:
https://en.discussions.tomtom.com/mydrive-connect-apps-474/faq-mydrive-connect-troubleshooting-tips-990570
https://uk.support.tomtom.com/app/answers/detail/a_id/16339
http://us.support.tomtom.com/app/answers/detail/a_id/21428/locale/en_US
Support:
:flag_nl: Nederland (Holland)
020 850 1007
Maandag t/m vrijdag van 9.00 tot 17:300 -
Hi
@Jack94
From this Discussions Forum... https://en.discussions.tomtom.com/
I'm logged into the UK Site... are you logged into your own Countries Site
Example....
Scroll to the bottom of the screen
Under Support
Contact us
New screen opens... 'Which product do you need help with'
Choose 'Navigation Devices'
Choose 'Car'
New screen opens... 'Which product do you need help with'
Choose your Tomtom Model e.g... 'TomTom GO 520 Wi-Fi'
New screen opens... Get support for your TomTom GO 520 Wi-Fi
Choose Your required Option e.g... 'Orders and shopping'
New screen opens... Phone or Email
ATB YFM0 -
I log in from the Netherlands , then no phonenumber is shown , but somebody else gave me the support number for the Netherlands , thank you for responding though .0
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It is solved eventually by this link : https://uk.support.tomtom.com/app/answers/detail/a_id/16339, but the instructions are not completely correct .
After I performed a soft reset of the TomTom device without being logged into My drive connect and logged into Mydrive connect after this Soft reset , it got finally connected , so maybe that did the trick .0
