Runner 3 watch strap replacement

Matt the Badger
Matt the Badger Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
Hi guys, when your strap replacement arrived, how long did it take and how did it arrive - courier or through the post ?


  • tfarabaugh
    tfarabaugh Posts: 16,948
    It is going to depend on where you are and if your country has a distribution center. If it does then it generally takes 7-10 business days. If not and they are shipping it from Europe it could take longer. The service used will also depend on where it is shipping from. You would be better off calling Customer Support and asking them directly. To get the number for Customer Support, select Contact Us at the bottom of this page, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.