Lifetime map updates no longer updated on ~ 5 year old devices? — TomTom Community

Lifetime map updates no longer updated on ~ 5 year old devices?

RannanpoikaRannanpoika Posts: 2 [Apprentice Traveler]
How hard can it be to make & host plain map updates on older devices? Maybe you changed the software, maybe it requires different map database... There must be a simple way how the updated map databases can be converted to be used with the older devices, with their limitations, right? I do not desire new interface, just the map updates to a perfectly running XXL navigator, that TomTom promised to have "Lifetime" map updates.

Comments

  • YamFazManYamFazMan Posts: 17,719
    Superusers
    Hi
    @[email protected]
    What does “lifetime” mean?
    Lifetime is the useful life of the device, which means the period of time that TomTom continues to support your device with software updates, services, content or accessories. A device will have reached the end of its life when none of these are available any more. The useful life of the smartphone app means the period of time that TomTom continues to support the app with updates.
    Lifetime Services can only be used on the device or app they have been purchased with and cannot be transferred to another TomTom device or app.

    To learn more about Lifetime TomTom Services such as Lifetime Maps, TomTom Traffic and Speed Cameras, please visit tomtom.com/lifetime.

    ATB YFM
  • RannanpoikaRannanpoika Posts: 2 [Apprentice Traveler]
    So, in other words, Tomtom can make a decision, that their device's lifetime can be anything. Maybe even only six months warranty period. How good marketing is that?
  • 47Rag47Rag Posts: 7 [Master Traveler]
    Not bad if you can get away with it. If Tomtom think this treatment of their customers is OK then maybe it is time we walked. I know many other people are getting by just fine using their smart phones with the many apps available on the net. Even Tomtom knows this, they also are a user of the medium. Go figure.

    ATB GW
  • VikramKVikramK Posts: 10,433 Moderator
    @Rannanpoika

    Two device linked to your account.

    XXL IQ routes-(No lifetime maps) Device declared end-of-life: No repairs possible!

    START 50(Lifetime maps), fully supported not declared end of life.

    -Vikram
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