Refund and fix XL 340 — TomTom Community

Refund and fix XL 340

GreysterGreyster Posts: 2 [Apprentice Traveler]
I paid for a US map on XL 340 TomTom. As a result of download device would not work. recent. email says device obsolete. Want money back as download unusable.

I now can't get old uk map to work which was working perfectly.

No email contact other than PR number.

very poor customer service

Comments

  • NiallNiall Posts: 10,821
    Superuser
    @Greyster

    As this is a user forum you will need to contact Customer Services to sort out a refund (do NOT give device name when asked, till you speak to an actual rep)

    CS United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
  • GreysterGreyster Posts: 2 [Apprentice Traveler]
    Dear Niall.

    Thank you for your assistance.

    Best wishes

    Greyster
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