TomTom Go for Android - No traffic live

Antonius_r Registered Users Posts: 50
Outstanding Wayfarer
I bought recently the App for Android, and although traffic live worked for some days, after that I always get the symbol of the car with the cross on it, showing it’s unavailable.
The App is installed in an Android device installed in my car, version 4.4.4, that is connected to the internet via a 4G router. The internet works fine, the signal is strong, the GPS works ok. No VPN configured.
The Tomtom release is 1.17.1 (2121).
Curiously Sygic that, as far as I know, uses Tomtom data, shows the traffic correctly. And my Tomtom 6200 also shows traffic.
Thanks for any ideas to try to solve this.