Map purchase — TomTom Community

Map purchase

Yesterday (12/29) I opened my new TomTom and ordered map as I thought it was necessary since nothing was showing on the monitor. Now I've learned there's already maps and also a tutorial. I wish to cancel the order of maps until I've done the tutorial and more about what's needed. However, I'm having a tough time finding where to cancel the order. It's listed as pending so I hope there's still time to cancel. Thanks for any help.

Comments

  • dhndhn Posts: 33,149 Superusers
    You'll need to call support next week (but not Monday) to cancel an order BUT if you really just got a Tomtom 1, well that model is 10 years old (!), hardly new.

    United States
    877-757-7137
    Monday - Friday: 9:00 a.m. to 8:00 p.m. EST

    Do not provide a model when prompted and a live agent should come onto the phone.
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