Not all Spark can input map? — TomTom Community

Spark, Spark 3, Runner 2 and Runner 3

Not all Spark can input map?

DwijayaDwijaya Posts: 27 [Outstanding Explorer]
edited January 2019 in Spark, Spark 3, Runner 2 and Runner 3
Hi all,


I am trying to input map to my tomtom spark music cardio, but it can't. At the time of the process I was confused by some things related to my tomtom series or type of watch (spark or runner).

already export the .gpx file but can not see the map on the Tomtom sports connect on my computer

Current version 3.3.6 and 1.7.60

I wonder if not all spark tomtom type can do input map or my watch only that not support to do this?

https://en.discussions.tomtom.com/spark-and-spark-3-runner-2-and-runner-3-473/tomtom-adventures-discover-the-best-trails-near-you-1028170

Is it true my spark cardio music is a spark 3?
https://www.tomtom.com/en_gb/sports/fitness-watches/#productLineup

Regards,

Comments

  • tfarabaughtfarabaugh Posts: 16,169
    Superusers
    Only Spark 3/Runner 3 and Adventurer models have the maps function, which is accessed by going to the Planning tab on MySports and following the instructions there to import GPS files. You can tell what model you have by using the serial number look up:

    https://uk.support.tomtom.com/app/answers/detail/a_id/9508/locale/en_GB

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • DwijayaDwijaya Posts: 27 [Outstanding Explorer]
    tfarabaugh wrote:
    Only Spark 3/Runner 3 and Adventurer models have the maps function, which is accessed by going to the Planning tab on MySports and following the instructions there to import GPS files. You can tell what model you have by using the serial number look up:

    https://uk.support.tomtom.com/app/answers/detail/a_id/9508/locale/en_GB

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.

    It's code HN tomtom spark 4gb, and also several HO,HS is a similar tomtom spark 4gb. And in planning tab is only workout and races....it consistent with the model, it's funny how tomtom name and coding their similar product with only less different on the watch/software but huge in features.

    And how can i wrong in assuming this product before buying?:joy: hope it might get the os update

    thanks @tfarabaugh
  • tfarabaughtfarabaugh Posts: 16,169
    Superusers
    Dwijaya wrote:
    tfarabaugh wrote:
    Only Spark 3/Runner 3 and Adventurer models have the maps function, which is accessed by going to the Planning tab on MySports and following the instructions there to import GPS files. You can tell what model you have by using the serial number look up:

    https://uk.support.tomtom.com/app/answers/detail/a_id/9508/locale/en_GB

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
    It's code HN tomtom spark 4gb, and also several HO,HS is a similar tomtom spark 4gb. And in planning tab is only workout and races....it consistent with the model, it's funny how tomtom name and coding their similar product with only less different on the watch/software but huge in features.

    And how can i wrong in assuming this product before buying?:joy: hope it might get the os update
    The Spark did not include the Tail feature, that is only available for the Spark 3/Runner3 and Adventurer models. It will not be made available via update to the asap as you do not have the required hardware (a magnetic compass) and as it was a premium feature it would make no business sense to give it away. Since they have already left the wearables market there will be very few updates other than bug fixes go forward.
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