Rlink Tomtom — TomTom Community

Rlink Tomtom

bonsabonsa Posts: 2
edited January 2019 in Built in car navigation
If I want to buy a tomtom map from the tomtom shop (NL), I can get a card west Europe for €55,-. But if I want to buy the card from the Rlink store, the same map cost me € 90,-.
When I go to the tomtom shop and enter my first 2 serialnumber digits, tomtom shop tells me that the product is compatible.
But when I called Renault Nederland, they told me that it won't work and I only can purchase via the Rlink shop.
How is it possible that Tomtom shop tells me that I can purchase a map via the shop? € 35,-is a lot of money for the same map.

Comments

  • NiallNiall Posts: 10,763 Superuser
    @bonsa

    Before you make your final choice try calling TomTom Customer Services to confirm the compatibility

    CS Nederland (Holland)
    020 850 1007
    Maandag t/m vrijdag van 9.00 tot 17:30
  • bonsabonsa Posts: 2
    I called tomtom and the ensure me that their's an error on the tomtom website. Its not possible to buy a map on tomtom for the Rlink.
    Tomtom is working on this error.

    Thanks for the tip.
  • NiallNiall Posts: 10,763 Superuser
    @bonsa

    Sorry that it turned out like that, but at least you have plucked a nerve so that others do not fall into the same trap
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