Software version Rollback requests | Battery issues | Runner & Spark watch series
Comments
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Schnoodlelover wrote:Could I please have my Runner 2 put back to the old version as well please? Constantly stuck on battery charging, and if it does sort itself out it won't pick up any gps. The battery is also draining even tho its not doing anything. Love this watch, can't bear to be without it.0
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Thank you Jurgen, will do it now ☺0
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This update has been an autentic fail.0
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Jürgen wrote:Schnoodlelover wrote:Could I please have my Runner 2 put back to the old version as well please? Constantly stuck on battery charging, and if it does sort itself out it won't pick up any gps. The battery is also draining even tho its not doing anything. Love this watch, can't bear to be without it.
What about the rest of us?:80 -
Just another one has anyone else noticed there resting heart rate go up since the update? Mine has jumped from 56 to 63 in last week or so. Im doing my same 25 miles a week running.0
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Sorry took a while to respond as I smashed my phone. (not while trying to sync) I got a response and have had a roll back on my watch until the next software installment arrives. Hope that one is better. The staff at tom tom were great. Hope you heard back yourself.0
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Kev1980 wrote:Sorry took a while to respond as I smashed my phone. (not while trying to sync) I got a response and have had a roll back on my watch until the next software installment arrives. Hope that one is better. The staff at tom tom were great. Hope you heard back yourself.
I passed this on to Tim.
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Ashton, If you do a factory reset now you'll return to 1.3.255.0
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Hi Jurgen, please can you reset mine to 1.3.255? Thanks ?0
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Jurgen, could you please make sure I roll back on version 1.3.255 as well if I reset to factory settings please ?0
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I am now on the latest build. After removing the Bluetooth paring from the iPhone and doing a factory reset on the watch, it's working pretty well. I am not having any reported issues. The workout function is very nice.0
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What do you mean "my watch is still on the old build". It's a 3 month old Tom Tom runner 3 for which I updated the firmware last week and I cannot sync with my iPhone se ever since0
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I updated to 1.7.530
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Arghhh. Not just me then. Is there any way of reverting the watch to the previous version online? or do we need to get sent a new link? Either way please can you add me to the list. My watch used to be soo very good. Thanks in advance.0
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Hi Jurgen, can you roll back my software to 1.3.255 also. Thanks0
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Lexifer wrote:Arghhh. Not just me then. Is there any way of reverting the watch to the previous version online? or do we need to get sent a new link? Either way please can you add me to the list. My watch used to be soo very good. Thanks in advance.0
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Hi Jurgen, can you help mine to roll back to version 1.3.255? Thanks!0
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chenchandra wrote:Hi Jurgen, can you help mine to roll back to version 1.3.255? Thanks!0
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Thanks Jurgen, back to the oinld build and pairing / syncing with my phone again!0
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Hi, sent a PM I think, but cant see it so... Please can you roll back my software to 1.3.255 also. Thanks
Any idea on how fix is progressing?0 -
Thanks to Jurgen I was able to downgrade firmware on my Adventurer and the watch acts normal again. Thanks Jurgen!0
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Hi Jürgen
Can you restore the previous version on my watch as well please?0
This discussion has been closed.