I've PM-ed you the serial number and the email address the watch is linked to.
I appreciate your help. Though I'm frustrated with TomTom, it is clear that you and other service team members are being very responsive and doing everything you can.
Same problem here. Just bought my Spark Cardio today, battery charged, firware upgraded to 1.7.53, TomTom Sports app installed on my iPhone. When I try to pair the watch to the phone, the watch briefly displays the PIN, then slides back to the left to the menu (PIN disappears) meanwhile the phone stays on the connection screen. Disappointed with TomTom on the very first day...
My runner 3 has upgraded to 1.7.53.
bluetooth syncing to android phone is much worse than it used to be. I have got it to sync. it can take half an hour of waiting, restarting bluetooth. killing and restarting app. sometimes it gets to 40% or so sync and then stops. my activities dont make it across.
If I have to reset to factory settings, how can I avoid losing my stats since last night?