Fitness points and VO2max

Ben Smith
Ben Smith Registered Users Posts: 3
Apprentice Traveler
edited January 24 in TomTom Sports
The fitness points are not displayed on my Runner 3 cardio when pressing left from watch screen. Also in the app and website the Fitness points and VO2max are not available. Does anyone know how to fix this? Thx

Comments

  • tfarabaugh
    tfarabaugh Posts: 16,949
     Superuser
    Are you on the latest firmware? You only get fitness points if you are on the latest firmware 1.7.53 or later and have a Spark3/Runner3 or Adventurer Cardio watch (they are not on older watches or those without the built-in HR).

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • Ben Smith
    Ben Smith Registered Users Posts: 3
    Apprentice Traveler
    The spftware update solved my problem, strangely enough I bought very recently the watch but an old sftware version was installed. Thx
  • tfarabaugh
    tfarabaugh Posts: 16,949
     Superuser
    Ben Smith wrote:
    The spftware update solved my problem, strangely enough I bought very recently the watch but an old sftware version was installed. Thx

    The watch could have been sitting on a shelf for months. TomTom has left the wearables market and is no longer producing new watches so it may be old inventory.