TomTom Route Planner- Route selection on the GO 5100 differ

Bob0007
Registered Users Posts: 3 
Apprentice Traveler

Apprentice Traveler
When I plan a route on the tomtom route planner. Upload to my TomTom go 5100.
It takes me to my destination but not on the route I setup on the planner.
Is there something I am doing incorrectly.
It takes me to my destination but not on the route I setup on the planner.
Is there something I am doing incorrectly.
0
Comments
-
I am using my drive connect route planner.0
-
@Bob0007
There is an irritating bug in that the starting point of a route is not sent in a planned route, so you need to add a sacrificial stop a short distance from the start, then your device will show a route from your current position to the start pointthen to your destination
0 -
Hi
Note the latest MyDrive Web uses Send stops instead of Send to Device... I've edited the post to suit....
During an "A" to "B" route transfer.....
The device drops Location "A"
This bug applies to all NAV4/(5 Wifi) devices
After you have created your "A" to "B" route using the MyDrive Web (2) Route planner where "A" isn't your present location
When you sync the route to your device using the "Send to Device" menu option
I think the device removes your planned "A" location and moves it to your present location, but it doesn't replace your original "A" location with a stop, and so the route misses the original "A" location
Note...[1] This bug applies to routes where "A" is not your present location
For example Route from "A" Birkenhead to "B" Manchester, my present location (Worcestershire)
Also, See Note... [2] Below... Multi-stop RoutesThe device receives the route -> Calculates the route from my present location (Worcestershire)... Then completely ignores "A" Birkenhead
Screen GO 520Workaround... When planning your route if you place a sacrificial stop right next to the planned Start of your "A" to "B" Route
Then when you sync the route to your device using the Send to Device Send stops menu option, the device still moves your planned start to your present location... But the sacrificial stop holds the correct route... From your Present location to original "A" then "B"
In the above example... Worcestershire --> Birkenhead --> Manchester
Screen GO 520
Note... [2] This bug also applies also to Multi-Stop/Waypoint routes... 'A' to 'B' to 'C' to' D' to 'E' etc
When you sync the route to your device using the Send to Device Send stops menu option
I think the device removes your planned "A" location and moves it to your present location, but it doesn't replace your original "A" location with a stop, and so the route misses the original "A" location
The same bug existed within the MYDdrive Web (2) Route planner, the route planner also dropped point A
But that bug appears to have been fixed?
ATB YFM1 -
"But that bug appears to have been fixed?" => No. At least on a TomTom 400 it still shows up. Any news from TomTom Support by when this is going to be fixed?0