Impossible to pair my Spark
stret
Registered Users Posts: 35 
Outstanding Wayfarer
Outstanding Wayfarer
I guve up, i have tried for 4 hours now and even made a factory reset without result. I bought me a spark 3 to get motivated again but im not able to pair it with my Samsung s8 and i tried to pair it to my old nexus 6p but its impossible.
It auto pair to Bluetooth withot code so i have to forget my spark and start all over and try again and again but it wont pair. Any tips? I have latest firmware.
It auto pair to Bluetooth withot code so i have to forget my spark and start all over and try again and again but it wont pair. Any tips? I have latest firmware.
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Comments
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This seems to be a known issue for some users with the new update. They are reportedly working on a fix, but no timeline has been communicated. In the meanwhile you always have the option of syncing via computer. If you go to this post and ask the monitor to roll back your firmware version it should fix it, although you will lose the Fitness Points and Fit age features:
https://en.discussions.tomtom.com/spark-and-spark-3-runner-2-and-runner-3-473/not-able-to-install-runner-3-firmware-v-1-7-53-1028204/index10.html#post1194142
I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.0
