Can't update the quick GPS on TomTom Runner 2 watch — TomTom Community

Can't update the quick GPS on TomTom Runner 2 watch

mandavillemandaville Posts: 2 [Apprentice Traveler]
I upgraded the the TomTom Sports app (android) a couple of days ago and updated my watch. Now my quick GPS is out of date and it won't update. Any help?


  • tfarabaughtfarabaugh Posts: 15,791 Superusers
    Try connecting through a computer and see if that does it. Otherwise follow these steps to force the update (make sure you have installed the latest version of Connect if prompted):

    1) You have to connect to MySports Connect, then press CTRL (Windows) or CMD (MAC) on your keyboard while you hover your mouse over the reset button.
    2) You'll see the reset button turns into a "Turn Off" button.
    3) Hit that, disconnect the watch and the screen will go dead.
    4) Reconnect the watch and it will wake up and quick fix should now update as usual.

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • mandavillemandaville Posts: 2 [Apprentice Traveler]
    Thank you very much. I will give this a try.
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