TomTom Runner 3 Watch does not sync with android phone

Brent and Molly
Brent and Molly Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
Good day I cannot sync with my phone after the latest update 1.7.53. I have complete soft and factory resets, unpaired etc. I contacted TomTom and it is still not resolved. My updates are recorded on my computer but not with my phone, can any one assist