No GPS signal on TomTom Carminat Live

davykj Registered Users Posts: 2
Apprentice Traveler
edited January 2019 in Built in car navigation
Hi everyone . this is my first post so I hope im posting in the right place .
ive added a few inmages below that probably explain my problem easier . tried everything to put this right including formatting the mem card . purchased new map and updated the gps fix and software but my screen is still showing me out in the north sea !!!! when im miles away in Newcastle England . im thinking is the antenna not working but it shows I have a green connection on the screen .
I hope someone can help or have any other solution . thanks in advance .....David