Why won't MyDrive on my iPhone 7 remember my email / login? — TomTom Community

MyDrive Web and Apps[Route Planner]

Why won't MyDrive on my iPhone 7 remember my email / login?

RandyBRandyB Posts: 20 [Apprentice Traveler]
edited January 2019 in MyDrive Web and Apps[Route Planner]
Why won't MyDrive on my iPhone 7 remember my email / login?

Comments

  • ZsoltZsolt Posts: 36,008
    Superusers
    It should. Try to uninstall and install it one more time.
  • bigbig Posts: 1,629
    Superuser
    The newest version, 1.12.1 on iOS, seems to have a particularly bad case of amnesia. Sometimes force-quitting the app and restarting it has me logged in again but more often than not I have to re-enter the login info.
  • KexKex Posts: 2,874 [Sovereign Trailblazer]
    This is a terrible annoyance. It wouldn't matter if MyDrive would work with TouchID (or FaceID soon enough!), but otherwise, it's a complete pain, because when you notice that you don't have traffic information, the only way to fix it is to find a safe place to stop and log in. Actually, it's much faster and easier to just ask Siri to get driving directions using iOS maps. In fact, I can access my bank accounts to transfer $10,000 on my phone much easier than I can access MyDrive!

    Please enable TouchID for MyDrive so that we can all stop complaining!
  • bigbig Posts: 1,629
    Superuser
    For what it's worth (not much), I have a keyboard shortcut enabled for the email address on the iPhone so at leasts it's quick to type. (Settings -> General -> Keyboard: Text Replacement)
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