Corrupt MP4 file — TomTom Community

Corrupt MP4 file

Pablo PiratePablo Pirate Posts: 1 [New Traveler]
Hi

Using my TomTom Bandit at the track recently and when trying to extract the file from the camera the TomTom Studio states there are no files to import?
However on the SD is a 3.8GB file. The SD worked the previous day? I have down loaded Stellar Phoenix Video File repair (£47.95) and it's unable to repair. I contacted MP4repair.org who has quoted me $119 to repair!!!!
Is there anything I can do to rectify this problem?

Thanks in advance for any help.

Cheers Pablo

Comments

  • EkmanEkman Posts: 124 TomTom Employee
    Hi there Pablo Pirate,

    Welcome to the Community!

    You say that you can see the file on the memory card; are you also able to copy the file to your computer with Explorer/Finder and/or play the file on your computer? If not, what error message do you get when you try?
    It can be tricky to get around a damaged or corrupted card/file system, but if you provide some more details the community might be able to give more specific suggestions.

    All the best,
    / Jonatan
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