Start reloading Maps- Not enough space

RichardMarles
RichardMarles Registered Users Posts: 5
Master Traveler
edited October 2018 in Map purchase & installation
Anyone help me, i have a TomTom Start, we removed our factory setting uk and europe to put a brought canadian/usa map on - when removing and trying to reinstall the UK/Europe maps it says it doesn't have enough room which is strange as the UK/Europe maps are smaller MB - can anyone advise what i can do?

Comments

  • dhn
    dhn Posts: 33,385
     Superuser
    Try a drum reset on the unit by holding the power button about 20 seconds till you hear the drum sounds. Unless that device has a dedicated reset hole on the back beside the usb port when you take the back cover off.

    Then see if the map fits.
  • RichardMarles
    RichardMarles Registered Users Posts: 5
    Master Traveler
    Thanks, i have tried this and no difference - do you know how to restore to factory settings - maybe it will reset back to original map that way - what do you think?
  • dhn
    dhn Posts: 33,385
     Superuser
    Do you have a backup of your unit's contents? A factory reset will not restore a removed map.
  • RichardMarles
    RichardMarles Registered Users Posts: 5
    Master Traveler
    I have the map backed up to my computer that i am trying to upload
  • RichardMarles
    RichardMarles Registered Users Posts: 5
    Master Traveler
    also the whole contents are backed up too
  • RichardMarles
    RichardMarles Registered Users Posts: 5
    Master Traveler
    i've tried putting everything on my computer and then wiped everything on the TomTom and it still says not enough memory
  • dhn
    dhn Posts: 33,385
     Superuser
    Maybe this helps:
    https://www.tomtomforums.com/threads/how-to-install-a-downloaded-map-without-using-home.18197/

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