Touch stuck on TomTom sign

Lindenjimmy
Lindenjimmy Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
My tomtom is fully charged but when I press grey button tom tom sign just comes up and flashing light goes around in clockwise position havnt a clue what to do any help appricieted

Comments

  • tfarabaugh
    tfarabaugh Posts: 16,949
     Superuser
    I would try a factory reset as it seems to be stuck in a loop. To do a factory reset, make sure the Connect software is running and dock the watch to your computer. The Connect window will open; press the gear at the top right and select Factory reset from the next screen. Follow the steps provided, giving the watch the same name and using the same email address. When prompted to register or sign in to MySports, select sign in and use your existing account credentials. It is fairly straightforward and should take less than 5 minutes.

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.