Latest software Update 1.44 - wrist selection

KarateTinTin
KarateTinTin Registered Users Posts: 14
Outstanding Explorer
edited January 24 in TomTom Sports
Dumb question,

But the release notes say:-
"We've enabled wrist selection, so if the device is on your right wrist the text will be the correct way up."

Where do I find that feature?

Comments

  • tfarabaugh
    tfarabaugh Posts: 16,948
     Superuser
    It is in the app, under Settings, and is only available for the Touch trackers, not the GPS watches. I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • KarateTinTin
    KarateTinTin Registered Users Posts: 14
    Outstanding Explorer
    Yes I have the touch tracker.
    Both are up to date with software.
    'Settings' on the phone app or on desktop?

    Have looked in both and cannot see it.....
    In the desktop there are several tabs - Profile, HR Zones, Preferences, Account, Apps.
    Not obvious in any of those.
  • KarateTinTin
    KarateTinTin Registered Users Posts: 14
    Outstanding Explorer
    Anyone?
  • lampard
    lampard Administrators Posts: 6,004
    Moderator
    Hi KarateTinTin,

    Welcome to the Community!

    If you're using the latest Sports App version 8.0.3 on your smartphone then pair the TomTom Touch with it, go to Manage>Device settings> Wrist placement. Hope it helps!

    Cheers,
    lampard
  • KarateTinTin
    KarateTinTin Registered Users Posts: 14
    Outstanding Explorer
    Thankyou for replying Lampard.

    I am using a Android smartphone. Samsung S5. It is up to date and on 8.0.3 (build 527)

    Manage>Settings (not Device Settings) and then there are 4 options:-
    Wifi only
    Help us improve
    Auto pause
    Stats and Rankings
    Feedback


    There is no heading for wrist placement!
  • lampard
    lampard Administrators Posts: 6,004
    Moderator
    Hi KarateTinTin,

    You will find the option under device settings only. Please see the screenshot from my phone below :
    fb7bba5f-3c60-4f9c-8304-f2d04673622e.png

    Cheers,
    lampard
  • KarateTinTin
    KarateTinTin Registered Users Posts: 14
    Outstanding Explorer
    Thankyou for the picture :0)
    but as I said above that is not what I have :0(

    This is the 'Manage' screen
    d6983870-be64-4d88-bbb3-1e137066f977.jpg

    This shows the current up to date software version:-
    9d77b7ef-8fcb-4e29-88af-b603d6bc0b63.jpg

    And this the options that I have available on the 'Settings' screen:-
    8a5a9397-718d-4be5-ad97-eb5b070acb9a.jpg
  • tt_gt
    tt_gt Registered Users Posts: 260 Retired Community Managers and Staff
    Are you on the latest version of the app?
  • KarateTinTin
    KarateTinTin Registered Users Posts: 14
    Outstanding Explorer
    As far as I am aware yes.
    Both done this week.

    Slide 1 above shows watch software version at the top of 1.44.6
    Slide 2 above shows app version number at the bottom of 8.0.3

    Are these not the latest versions?
  • KarateTinTin
    KarateTinTin Registered Users Posts: 14
    Outstanding Explorer
    OK, so the wrist selection is a nice to have. I can live without that, fine.
    However, I am getting annoyed at the gesture wake up of the watch....

    It comes on when you don't want it to - like in the middle of the night an wakes you up.

    It also means that the battery is running out in half the time. So I am will now be removing the watch at night, which means it it not tracking sleep pattern.

    You guys have broken it for me with this update. Can nobody please tell me what is wrong with my setup and how to fix it.

    I have tried uninstalling the phone app and reinstalling it, forgetting the device and adding it again. The software does not show me the functions described in the release.
    It is ridiculous!
  • Bas_S
    Bas_S Registered Users Posts: 18
    In the 'Manage' screen you need to tab on the Tracker to enter the 'Device Settings' screen where you can enable/disable these features.

    d1ee34ae-800b-4a1c-8657-231d5e708fc9.png
  • KarateTinTin
    KarateTinTin Registered Users Posts: 14
    Outstanding Explorer
    Brilliant!

    Thankyou so much.
    Had tried clicking everywhere else