Mishandled mapshare reports

IGIIGI Posts: 140 [Outstanding Explorer]
edited January 18 in Map quality
Hello!

In December 2016, I've reported two issues (it's basically one, but I've attached more pictures, entrance/exit):
1a4eda5a-3758-4bd4-8759-77e388c170ad
80a9d74c-0b1c-412c-993c-e3af58a3a782

I've attached handmade photos with geotags in those tickets, it was a "one-way" road/street (which was also incorrectly changed), but it was present in some way in v990:
fb258a8b-6221-4a88-91a0-6d4358385de6.jpg

Then, 5th of April, I've reported another road missing, I've added two photos made by me there:
ec7e1547-455a-4a5f-9db8-722f66e3f584

And, it was also incorporated into map, version later v995:
c6f3a58d-4169-4cf7-9af2-be95ffc45e91.jpg

And here is the problem, while you added SECOND report, you REMOVED the previous one and added some wrong road. The outcome should be as marked here:
ad198e5c-2b52-4c51-83a1-bd21609c8d04.jpg

Both roads should stay, the one from v990 and the "green" one from v995.

Robbiebot, could you get to the bottom of it, because as you can see, the all reports are in place so don't ask me to do make another reports.

Kind Regards, IGI

Comments

  • RobbiebotRobbiebot Posts: 197 TomTom Employee
    Hi IGI,

    I've forwarded this to one of our map experts in Poland in order to get some more perspective on the scenario.

    I'll notify you if I get feedback from them.


    Kind Regards,
    Robbie
  • IGIIGI Posts: 140 [Outstanding Explorer]
    Hi!

    TomTom representative contacted me yesterday.

    Thank you for your intercession.

    She had it all figured out.

    Kind Regards,

    IGI
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